TERMS & CONDITIONS

Welcome to Royalwear, proudly operated by Tilcks Technology Private Limited. This platform is your trusted destination for carefully selected men’s and women’s clothing, backed by our commitment to protecting your privacy and responsibly managing your information.

In this Terms and Conditions agreement, “we,” “us,” and “our” refer to Tilcks Technology Private Limited, while “you,” “your,” and “users” mean anyone who visits, browses, or shops on Royalwear. By continuing to access or use this platform, you agree to comply with and be bound by these terms. If you do not agree with any part, we recommend you stop using the website immediately.

Acceptance of Terms

By browsing or purchasing on Royalwear, you agree to the following conditions. Tilcks Technology Private Limited holds the right to update or change these terms at any time without prior notification. Continued use after updates signals your acceptance of the revised terms. If you do not agree, please exit the site immediately.

Eligibility to Use the Website

To use our website and place orders:

• You must be at least 18 years old or accessing the site under supervision by a parent or legal guardian.
   
• You should have the legal authority to enter binding agreements under applicable laws.
   
• We reserve the right to deny service, close accounts, or cancel orders if we suspect eligibility criteria are not met.
   

Account Registration

Certain site features may require you to create an account. By registering, you agree to:

• Provide truthful, up-to-date, and complete information.
   
• Keep your login credentials secure and confidential.
   
• Notify us immediately if you suspect any unauthorized use of your account.
  We are not liable for any losses caused by unauthorized access due to your failure to protect your credentials.
   

User Responsibilities

As a user, you commit to:

• Using the site only for lawful, personal purposes.
   
• Avoiding actions that disrupt or compromise site security.
   
• Refraining from attempting to access accounts or systems without permission.
   
• Not posting, sending, or distributing harmful, offensive, or illegal material.
   
• Avoiding false, misleading, or fraudulent orders.
   
• Violations may result in suspension or permanent account termination.
   

Product Information and Availability

We strive to present accurate product details, colors, prices, and stock status, but:

• Product images may slightly differ due to lighting or screen settings.
   
• Availability is not guaranteed for all items at order time.
   
• We may limit quantities or discontinue products without notice.
   
• In case of discrepancies, we reserve the right to cancel related orders.
  
   

Orders & Payments

• Prices can change without notice. In the event of pricing errors or typos, we may cancel or refuse orders even if payment has been received or the order confirmed.
   
• Payments must be made through authorized methods at checkout, including credit/debit cards, UPI, net banking, and digital wallets. Transactions are handled by secure third-party payment gateways, and we do not store sensitive payment details such as card numbers.
   
• By placing an order, you confirm all billing and payment details are accurate, complete, and authorized. Orders undergo verification, and suspicious or fraudulent orders may be canceled or delayed.
   
• Upon successful order submission, you will receive a confirmation email, acknowledging receipt but not guaranteeing acceptance until order processing is complete.

Intellectual Property Rights

All content on this website—logos, product designs, images, layouts, icons, text, and software—is owned by Royalwear or its licensors and protected by intellectual property laws.

Copying, reproducing, distributing, modifying, or using any content for commercial purposes without written permission is prohibited and may lead to legal consequences.

Use of Website Content

Content is provided solely for personal, non-commercial use. You may download or print material for personal reference only. Unauthorized commercial use is strictly forbidden.

Prohibited Activities

You agree not to:

• Upload viruses, malware, or malicious software.
   
• Interfere with or overload website operations.
   
• Use automated tools like bots or crawlers to access content.
   
• Falsify or misuse personal information.
   
• Publish defamatory, abusive, or offensive material.
   
• Violate any applicable laws or regulations.

We reserve the right to pursue legal action against anyone engaging in prohibited behavior.

Privacy Policy Reference

Your use of this site is also subject to our Privacy Policy, detailing how your personal information is collected, used, and protected. Please review it carefully.

Limitation of Liability

To the maximum extent allowed by law, Royalwear will not be responsible for indirect, incidental, or consequential damages arising from use or inability to use the website or products, even if warned of potential damages.

Indemnification

You agree to hold harmless Royalwear, its affiliates, and employees from any claims, losses, damages, liabilities, or expenses caused by your violation of these terms or misuse of the site.

Disclaimer of Warranties

The website and its content are provided “as is” and “as available” without warranties of any kind. We do not guarantee the site will be error-free, secure, or uninterrupted.

Force Majeure

We are not liable for failures caused by events beyond reasonable control, including natural disasters, wars, strikes, epidemics, or communication breakdowns.

Governing Law and Jurisdiction

These Terms are governed by Indian law. Any disputes will be resolved exclusively in courts located in India.

Dispute Resolution

We aim to resolve issues fairly and quickly. If disputes arise, please contact our customer support at tilckstechnologypvtltd@gmail.com, banking@royalwear.in first for informal resolution. Using the site means you agree to this process.

Termination of Access

We may suspend or terminate your access without notice if you breach these terms or act harmfully.

Changes to Terms and Conditions

We may update these terms at any time. Continued use after updates means you accept the new terms.

Contact Information

For questions, feedback, or concerns about these Terms and Conditions, reach us at: tilckstechnologypvtltd@gmail.com, banking@royalwear.in.